FAQs

What are your Customer Service hours and how do I get in touch? Customer Service hours of operation are Monday through Friday, from 10am-6pm EST. We’re available here , at spoofytees@gmail.com . Our team will be more than happy to help you out!
We have all secure payment methods, all major credit cards can be used. We accept visa, MasterCard, maestro and PayPal.We accept most major credit cards, as well as Paypal (just make sure to fill out your billing and shipping addresses first). Please note, we can only accept one form of payment for each order.
Yes! When you reach the checkout page under "Shipping Information" click the button marked "Ship to Different Address", enter the separate address information in the field boxes.
All Spoofytees apparel is printed using a super high tech digital print technique called Direct to Garment printing. We have the best machines in the business and ensure an extremely high-quality print. Every garment that leaves our printer is QC’d before being shipped to customers. We also colour match and hand-prepare each design before it goes to print.

Items purchased on Spoofytees are custom made and printed just for you. We cannot offer returns unless the item is defective. We do, however, offer exchanges for apparel sizing issues. Please send us an email at spoofytees@gmail.com or through our contact page and we can set that up for you! If something you received is defective please contact us here with a picture of the damaged item.

(Disclaimer) -We tend to dispatch all orders next working day, however during busy periods it might take longer.

 -Standard shipping to UK = 3-5 working days - £2.99

-Premium service = Delivers in 1-2 working days - £5.99

-International delivery is = £15.00

For many orders we have to meticulously prep artwork for our printer to get the best quality possible. Due to this and normal production time, it may take up to 3 business days from the time you placed your order until it ships from our facilities. If you have any questions about the progress of your order please visit our Order page or contact us at spoofytees@gmail.com.
please check your spam or junk folder for any emails that have been redirected. If you think you accidently used a wrong email address then please get in touch with us at spoofytees@gmail.com
Unfortunately, we do not offer a collection service.
We ship your items as soon as they become available for dispatch. If you have other items which are taking longer, then we will ship them separately. This doesn’t affect postage paid.

It’s your duty to provide correct address details, if you believe you have entered something incorrect. Please contact us by email or the contact us box below. We will then rectify any errors before your order is sent. If, however it has already been sent out with incorrect details then we cannot be held liable for any failed or delayed deliveries. If the order is sent back to us, we can however arrange a re-delivery at that point, with a re-dispatch charge.

It’s your duty to provide correct address details, if you believe you have entered something incorrect. Please contact us by email or the contact us box below. We will then rectify any errors before your order is sent. If, however it has already been sent out with incorrect details then we cannot be held liable for any failed or delayed deliveries. If the order is sent back to us, we can however arrange a re-delivery at that point, with a re-dispatch charge.

It’s your duty to provide correct address details, if you believe you have entered something incorrect. Please contact us by email or the contact us box below. We will then rectify any errors before your order is sent. If, however it has already been sent out with incorrect details then we cannot be held liable for any failed or delayed deliveries. If the order is sent back to us, we can however arrange a re-delivery at that point, with a re-dispatch charge.

Please see our delivery page for information on delivery timescales.

(Please see delivery page for details) If you still need help please contact with order number for more info.

Please see our returns page for more info.

You can see all of our legal stuff here.

 

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